auss▪︎one is committed to ensuring that its processes for administering fees, charges and outlining the conditions of
refund are fundamentally based on the requirements of the law, regulations and contractual agreements which
externally govern its operation. The Consumer Law, the Standards for Registered Training Organisations (SRTOs 2015)
and the VET Funding Contract outline the parameters in which auss-one can administer fees, charges and conditions of
The Fees, Charges and Refund Policy is designed to ensure that auss▪︎one Training & Education complies with the requirements of the Standards for Registered Training Organisations (RTOs) 2018 Standard 5, Guidelines about fees and relevant funding agreements in relation to fees, charges and refunds.
All prospective learners are referred to and properly informed about fees, charges and refunds prior to enrolment through the Fees, Charges and Refund Policy.
Request a Refund
If you wish to request a refund please complete the Refund Request Form and submit the form to the following:
Unit 3 49-51 Horne St Sunbury VIC 3429
Attention to Administration
Unit 3 49-51 Horne St, Sunbury
*All refund requests are subject to the conditions of refunds outlined in the Fees,Charges and Refund Policy.