Refunds

Avante Education is committed to ensuring that its processes for administering fees, charges and outlining the conditions of
refund are fundamentally based on the requirements of the law, regulations and contractual agreements which
externally govern its operation. The Consumer Law, the Standards for Registered Training Organisations (SRTOs 2015)
and the VET Funding Contract outline the parameters in which auss-one can administer fees, charges and conditions of
refunds.

The Purpose


The Fees, Charges and Refund Policy is designed to ensure that Avante Education complies with the requirements of the Standards for Registered Training Organisations (RTOs) 2018 Standard 5, Guidelines about fees and relevant funding agreements in relation to fees, charges and refunds.

All prospective learners are referred to and properly informed about fees, charges and refunds prior to enrolment through the Fees, Charges and Refund Policy.

Request a Refund


If you wish to request a refund please complete the Refund Request Form and submit the form to the following:

  • In Person

    Unit 3 49-51 Horne St Sunbury VIC 3429

  • Post

    Attention to Administration
    Unit 3 49-51 Horne St, Sunbury
    VIC 3429

  • Email

    info@avante.edu.au

*All refund requests are subject to the conditions of refunds outlined in the Fees,Charges and Refund Policy.